Cuidados intensivos pediátricoscalidad percibida por los progenitores

  1. Mª del Carmen Agra Tuñas
  2. Fátima Pérez Varela
  3. Eva Bello Rama
  4. Paula Mato Guerra
  5. Nuria Calviño Vieito
  6. Rubén Garrudo Díaz
  7. Manuela Pérez Rivas
  8. Antonio Rodríguez Núñez
Journal:
Metas de enfermería

ISSN: 1138-7262

Year of publication: 2018

Volume: 21

Issue: 3

Pages: 4

Type: Article

DOI: 10.35667/METASENF.2019.21.1003081208 DIALNET GOOGLE SCHOLAR

More publications in: Metas de enfermería

Sustainable development goals

Abstract

Objectives: to assess the quality of care offered at the Paediatric Intensive Care Unit (PICU) from the perspective of patient’s relatives. Method: a transversal study conducted at the PICU of the Hospital Clínico Universitario de Santiago de Compostela (A Coruña), between January, 1st, 2016 and January, 25th, 2017. The relatives of children discharged from the PICU within this period were invited to take part, and they were requested to complete the EMPATHIC-30 questionnaire, which consists in 30 items distributed into five dimensions. The study excluded hospitalizations < 24 hours, deaths, previous admissions in the past six months, and those cases with lack of knowledge of the language. Overall, 308 surveys were handed out. There was a descriptive analysis, and data were presented with mean and standard deviation (SD). Results: there was a collection of 181 surveys (58.8% of all likely cases); of these, 63.5% were completed by mothers, and 26% were for hospitalizations >7 days, 32% were referrals from other hospitals, and 30.4% were scheduled hospitalizations. On a 5 score, the mean (SD) satisfaction of parents was 4.5 (0.6). Regarding the different dimensions in the questionnaire, the scores were: unit organization: 4.7 (0.5), attitude of professionals: 4.6 (0.7), care and treatment: 4.5 (0.7), information: 4.4 (0.8), and family involvement: 4.3 (0.8). The worse rated items were: Interest by the staff for parents’ concerns: 3.9 (1.2), and parents’ involvement in decision making: 3.9 (1.2). Conclusions: parents of children admitted in the PICU rate very positively the quality of care conducted by professionals. However, there should be an improvement in the attitude and empathy by professionals, and family involvement should be encouraged in terms of decision making processes.

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